Faq

✨ Hey there, costume enthusiasts! We’ve put together this FAQ to make your costume shopping experience as magical as our collection! Whether you’re preparing for cosplay, Halloween, or just feeling fabulous, we’re here to help! ✨

🛍️ PRODUCT QUESTIONS

What types of costumes do you offer?

We specialize in fun and trendy costumes including Anime costumes (like Attack on Titan, Demon Slayer, Dragon Ball Z), movie classics (Austin Powers, Beetlejuice, Ghostbusters), TV show favorites (Game of Thrones, Cobra Kai), and Power Rangers outfits for both adults and children! Plus amazing accessories to complete your look!

Do you have costumes for both adults and children?

Absolutely! While we have extensive adult collections (like our popular Adult Austin Powers and Adult Power Rangers costumes), we also offer selected child costumes including Child Power Rangers Costumes. We’re all about family costume fun!

What if I need accessories to complete my costume?

We’ve got you covered! We offer dedicated accessory sections for Anime, Austin Powers, Beetlejuice, and Ghostbusters costumes. From masks to props, we have everything you need to transform completely!

🚚 SHIPPING & DELIVERY

How long does shipping take?

Processing Time: 1-2 days before shipping
Standard Shipping: $12.95 via DHL/FedEx – arrives within 10-15 days after shipping
Free Shipping: For orders over $50 via EMS – arrives within 15-25 days after shipping
Perfect timing for your upcoming parties and events!

Where do you ship?

We ship globally! Whether you’re in Europe, Australia, North America, or beyond – we’ll get your costume to you. Please note: We currently don’t ship to Asia and some remote areas, but we’re working on expanding our reach!

How can I get free shipping?

Simply place an order of $50 or more and enjoy complimentary shipping via EMS! This is perfect for when you’re stocking up on multiple anime accessories or coordinating family Power Rangers costumes!

💳 PAYMENT & ACCOUNT

What payment methods do you accept?

We make payment easy! We accept: Visa, MasterCard, JCB, and PayPal. Choose whatever method works best for you!

Do you offer any discounts or special deals?

We sure do! Keep an eye out for our exclusive deals like Black Friday bonuses and discount codes (like DINOJI). Follow us and check our website regularly for magical savings!

🔄 RETURNS & EXCHANGES

What is your return policy?

We want you to love your costume as much as we do! If you’re not completely thrilled, you have 15 days after receiving your item to initiate a return. We’re here to make it right!

What if my Game of Thrones costume doesn’t fit perfectly?

No worries! Our return window gives you 15 days after delivery to return items that don’t work for you. We want your transformation to be perfect!

🌍 INTERNATIONAL ORDERS

Can I order from outside the United States?

Yes! We proudly ship worldwide (except Asia and some remote areas). Whether you’re in Europe dressing up as Dr. Evil or in Australia channeling your inner Beetlejuice, we’ve got you covered!

Are there any additional fees for international orders?

Your shipping cost covers delivery to your doorstep. However, please note that some countries may charge import taxes or customs fees, which are the responsibility of the customer.

🎉 Pro Tip: Plan ahead for your cosplay events and Halloween parties! Remember to account for processing and shipping times to ensure your costume arrives perfectly timed for your transformation! 🎉

Still Have Questions?

Our friendly costume experts are always here to help you create unforgettable transformations!

📧 Email us at: [email protected]

🏠 Store Address: 3527 Pick Street, Denver, US 80205

Let’s make your next costume adventure absolutely fabulous! ✨

FAQ